We’re hiring at Maine Optometry right now. We also accept resumes for future job openings. See our current open positions at our 8 locations:

Patient Services: Brunswick

JOB RESPONSIBILITIES
To provide excellent customer service to all patients, vendors and consumers of Maine Optometry. To perform various routine clerical work, provide data entry support, provide information and assistance to patient’s regarding departmental policies and procedures.

JOB DUTIES
• Answer telephone, screen and direct calls
• Greet all individuals entering office, monitor visitor access and maintain awareness of anyone entering the practice.
• Deal with inquiries from customers, family members and vendors.
• Receive and sort mail and other deliverables.
• Maintain and organize the reception/waiting area.
• Operate a variety of office equipment including, but not limited to: copiers, postage meters.
• Input and retrieve data within computer system.
• Provide excellent customer service in scheduling patient appointments.
• Control and request as appropriate inventory relevant to reception area.
• Complete the day sheet and other outstanding paperwork to close out the day services.

OTHER FUNCTIONS
• Receive and organize office materials and supplies.
• Receive, sort, and distribute incoming and outgoing correspondence.
• Contribute to the overall Practice needs by accomplishing duties as they arise, as assigned, and providing results needed for a smooth running Practice.

To apply: Please send cover letter and resume to Audrey Laskey, alaskey@maineoptometry.com.

Central Scheduler: Freeport

JOB RESPONSIBILITIES
The Central Scheduler will work to efficiently and effectively schedule Maine Optometry patients for all exams and services provided throughout the various practice locations. The scheduler will be organized and detail oriented in understanding the specific scheduling needs for each OD and practice location. Excellence in customer service and relations is essential.

JOB DUTIES
• Schedule all patients for optical procedures and exams including specialty testing.
• Ensure the prevention of double-booking procedures by the identification of available time increments as defined by the practice location and attending OD.
• Scheduler will cancel patient appointments and will re-schedule as required.
• Provide accurate instructions to prepare patients for examination, procedure and financial requirements by applying knowledge of medical terminology and ICD-10 and CPT codes.
• Screen patients for Medical Necessity using practice standards and follows-up with patient and referring physician, obtaining a new order or discussing the need to sign an Advanced Beneficiary Notice when required.
• Maximize efficiency of and minimize gaps in the practice schedule by striving to offer the patient the next available appointment when possible and by scheduling patients appropriately by OD and location.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
High school graduate or GED is required. Minimum one year of experience in a business office and/or physician’s office with medical terminology knowledge through coursework or experience is required.

To apply: Please send cover letter and resume to Audrey Laskey, alaskey@maineoptometry.com.

Optician: Standish

JOB RESPONSIBILITIES
A dispensing optician is trained to dispense and fit spectacles and other optical aids, working from the prescriptions written by optometrists and ophthalmologists.
Dispensing opticians advise patients on various types of lenses and spectacle frames, including advice on style, weight and color. They advise patients on how to wear and care for their spectacles

JOB DUTIES
• Interpreting optical prescriptions written by optometrists and being able to convert outside Ophthalmology prescriptions.
• giving advice to patients on lens type, frames and styling;
• Using the consultative sales method of asking open ended lifestyle questions to get a better understanding of the patient’s optical needs.
• taking frame and facial measurements to ensure correct fit and positioning;
• trouble shooting any patient issues that may arise in regards to eyewear
• advising partially sighted patients on the use of low vision aids;
• advising patients when adjustments or repairs to spectacles are needed;
• selecting, managing and ordering glasses and other optical products
• ordering lenses from appropriate labs;
• checking lenses on delivery to ensure that they meet the required specifications;
• arranging and maintaining shop displays;
• Having an understanding of, and ability to explain vision insurance benefits to patients.
• billing lenses and frames to vision insurances
• Completing continuing education credit hours and keeping up on industry news.
• Required to attend all optical/staff meetings
• Expected to contribute by offering ideas on how to better the practice and patient experience.
• Supervising and training trainee dispensing opticians.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
• ABO CERTIFIED

To apply: Please send cover letter and resume to Audrey Laskey, alaskey@maineoptometry.com.

All other positions are currently filled. Please contact CEO Amy Landry with inquiries about other open positions. We are always accepting resumes to have on file for future openings.

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